GreySignal Status
All Systems Operational

About This Site

GreySignal provides high performance managed cloud services and custom applications. This is the system status for GreySignal services, both edge network and dashboard/APIs for management.

IT Support Operational
GreySignal Help Center ? Operational
Ticket Creation/Submission Operational
Ticket Agent Interface ? Operational
Email ? Operational
GreyMail 1 Interface ? Operational
GreyMail 2 Interface ? Operational
GreyMail 1 Delivery Grid Operational
GreyMail 2 Delivery Grid Operational
Encryption Grid ? Operational
Antivirus/Antispam Scanning Operational
Email Archiving Operational
Backup ? Operational
GreyVault Core Services Operational
GreyVault Northeast Operational
GreyVault Southeast Operational
GreyVault Northwest Operational
GreyVault Southwest Operational
WiFi ? Operational
GreySignal Air Controller ? Operational
Switching Services Operational
Tower Controller Operational
PoP Monitoring (Tower) Operational
GreyMAR ? Operational
Heartbeat ? Operational
Notification Delivery Operational
Heartbeat Controller Operational
Events API Operational
Incident Routing Operational
Vocal Incident Alerting Operational
Apps/Hosting ? Operational
Hosting Grid Operational
PoD Network ? Operational
Railgun Services Operational
Core Services ? Operational
High Availability Syncronization Operational
DC Communication ? Operational
Western Datacenter Delivery Grid Operational
Eastern Datacenter Delivery Grid Operational
Notification Delivery (Global) ? Operational
Phone ? Operational
Twilio REST API Operational
Twilio TaskRouter Operational
Twilio Phone Numbers Operational
Twilio Network Traversal Service Operational
Twilio Monitor Events Operational
Twilio Monitor Alerts / Notifications Operational
Twilio Elastic SIP Trunking Operational
GreyStats Operational
Interface Operational
TV API Operational
Mobile Alerting Operational
Insurance Verification Engine (IVE) ? Operational
Patient Concierge AI Operational
Education Operational
Administration Interface Operational
API Operational
Instructor Interface Operational
Student Interface Operational
Student Grading Engine Operational
Reporting Engine Operational
File Management Operational
PointClickCare (PCC) ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
System Metrics Month Week Day
GreyMail Response Time ?
Fetching
GreyMail Throughput
Fetching
Past Incidents
Jul 26, 2017

No incidents reported today.

Jul 25, 2017

No incidents reported.

Jul 24, 2017

No incidents reported.

Jul 23, 2017

No incidents reported.

Jul 22, 2017

No incidents reported.

Jul 21, 2017

No incidents reported.

Jul 20, 2017

No incidents reported.

Jul 19, 2017

No incidents reported.

Jul 18, 2017
Resolved - This issue has been resolved.
Jul 18, 11:08 EDT
Identified - We have identified the root cause of this issue and are working on a fix for it.
Jul 18, 10:55 EDT
Investigating - We are investigating a GreyMail database lag issue.
Jul 18, 10:44 EDT
Jul 17, 2017

No incidents reported.

Jul 16, 2017

No incidents reported.

Jul 15, 2017
Completed - The scheduled maintenance has been completed.
Jul 15, 05:00 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jul 15, 02:00 EDT
Scheduled - Please note that PointClickCare (PCC) is having scheduled maintenance at the times scheduled below. During this time PointClickCare will unable to be accessed.
Jun 19, 10:08 EDT
Jul 14, 2017

No incidents reported.

Jul 13, 2017

No incidents reported.

Jul 12, 2017

No incidents reported.