All Systems Operational

About This Site

GreySignal provides high performance managed cloud services and healthcare software. This is the system status for GreySignal services, both edge network and dashboard/APIs for management.

Email ? Operational
90 days ago
100.0 % uptime
Today
GreyMail Interface   Operational
90 days ago
100.0 % uptime
Today
GreyMail Delivery Grid   Operational
90 days ago
100.0 % uptime
Today
Encryption Grid   ? Operational
Antivirus/Antispam Scanning   Operational
Email Archiving   Operational
GreyMAR Operational
90 days ago
100.0 % uptime
Today
User Interface   Operational
Database Services   Operational
Storage Services   Operational
FTP Services   ? Operational
eFax Services Beta   Operational
Electronic Charting ServicesBeta   Operational
API & Integrations   Operational
90 days ago
100.0 % uptime
Today
GreyOS Services   Operational
Backup ? Operational
90 days ago
100.0 % uptime
Today
GreyVault Core Services   Operational
90 days ago
100.0 % uptime
Today
GreyVault Northeast   Operational
GreyVault Southeast   Operational
GreyVault Northwest   Operational
GreyVault Southwest   Operational
WiFi ? Operational
90 days ago
100.0 % uptime
Today
GreySignal Air Controller   ? Operational
90 days ago
100.0 % uptime
Today
Switching Services   Operational
Tower Controller   Operational
PoP Monitoring (Tower)   Operational
Apps/Hosting ? Operational
90 days ago
100.0 % uptime
Today
Hosting Grid   Operational
90 days ago
100.0 % uptime
Today
PoD Network   ? Operational
Railgun Services   Operational
Core Services ? Operational
High Availability Syncronization   Operational
DC Communication   ? Operational
Western Datacenter Delivery Grid   Operational
Eastern Datacenter Delivery Grid   Operational
Notification Delivery (Global)   ? Operational
IT Support Operational
GreySignal Help Center   ? Operational
Ticket Creation/Submission   Operational
Ticket Agent Interface   ? Operational
Heartbeat ? Operational
Notification Delivery   Operational
Heartbeat Controller   Operational
Events API   Operational
Incident Routing   Operational
Vocal Incident Alerting   Operational
Phone ? Operational
Twilio REST API   Operational
Twilio TaskRouter   Operational
Twilio Phone Numbers   Operational
Twilio Network Traversal Service   Operational
Twilio Monitor Events   Operational
Twilio Monitor Alerts / Notifications   Operational
Twilio Elastic SIP Trunking   Operational
GreyStats Operational
Interface   Operational
TV API   Operational
Mobile Alerting   Operational
Insurance Verification Engine (IVE)   ? Operational
Patient Concierge AI   Operational
Education Operational
Administration Interface   Operational
API   Operational
Instructor Interface   Operational
Student Interface   Operational
Student Grading Engine   Operational
Reporting Engine   Operational
File Management   Operational
GreyMAR PointClickCare Controller (Third Party) ? Operational
PointClickCare POC Module   Operational
WWW4   Operational
WWW1   Operational
WWW11   Operational
WWW12   Operational
WWW14   Operational
WWW2   Operational
WWW3   Operational
WWW6   Operational
WWW7   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
GreyMAR Response Time
Fetching
Past Incidents
Feb 16, 2019

No incidents reported today.

Feb 15, 2019

No incidents reported.

Feb 14, 2019

No incidents reported.

Feb 13, 2019
Resolved - This incident has been resolved.
Feb 13, 11:21 EST
Update - PCC is reporting that messages are processing with a 2 hour delay.
Next update will follow once all inbound messages are processed.
Feb 11, 15:20 EST
Identified - PCC is currently experiencing Inbound messages delay. The queue build-up is processing, however it is delayed by approximately 1 hour.
Feb 11, 14:21 EST
Feb 12, 2019

No incidents reported.

Feb 10, 2019

No incidents reported.

Feb 9, 2019
Completed - The scheduled maintenance has been completed.
Feb 9, 05:30 EST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 9, 02:30 EST
Scheduled - Please be advised that the PCC Operations team will be performing a Network Maintenance that requires a 3 hour outage of the PointClickCare application and all its services, as noted below:

Eastern time: Saturday Feb 9th 2019 2:30 am to 5:30 am
Central time: Saturday Feb 9th 2019 1:30 am to 4:30 am
Mountain time: Saturday Feb 9th 2019 12:30 am to 3:30 am
Pacific time: Friday Feb 8th 2019 11:30 pm to Saturday Feb 9th 2019 2:30 am

US Messaging services will be offline during this time. Messages will be queued and will be delivered after the maintenance is complete.
Feb 4, 14:55 EST
Feb 8, 2019

No incidents reported.

Feb 7, 2019

No incidents reported.

Feb 6, 2019

No incidents reported.

Feb 5, 2019
Resolved - All messages on WWW4 environment have been processed.
This investigation will be closed and PCC will continue to monitor.
Feb 5, 07:42 EST
Update - Messages are processing with 2 hours and 45 minutes delay.
Feb 4, 15:29 EST
Identified - PCC is currently experiencing delays on Inbound Messages. The queue build-up is processing, however it is delayed by approximately 1 hour.
Updates to follow.
Feb 4, 14:19 EST
Feb 3, 2019

No incidents reported.

Feb 2, 2019

No incidents reported.