All Systems Operational

About This Site

GreySignal provides high performance managed cloud services and healthcare software. This is the system status for GreySignal services, both edge network and dashboard/APIs for management.

Email ? Operational
90 days ago
99.98 % uptime
Today
GreyMail Interface Operational
90 days ago
99.96 % uptime
Today
GreyMail Delivery Grid Operational
90 days ago
100.0 % uptime
Today
Encryption Grid ? Operational
Antivirus/Antispam Scanning Operational
Email Archiving Operational
GreyMAR Operational
90 days ago
100.0 % uptime
Today
User Interface Operational
Database Services Operational
Storage Services Operational
FTP Services ? Operational
eFax Services Beta Operational
Electronic Charting ServicesBeta Operational
API & Integrations Operational
90 days ago
100.0 % uptime
Today
GreyOS Services Operational
Backup ? Operational
90 days ago
100.0 % uptime
Today
GreyVault Core Services Operational
90 days ago
100.0 % uptime
Today
GreyVault Northeast Operational
GreyVault Southeast Operational
GreyVault Northwest Operational
GreyVault Southwest Operational
WiFi ? Operational
90 days ago
100.0 % uptime
Today
GreySignal Air Controller ? Operational
90 days ago
100.0 % uptime
Today
Switching Services Operational
Tower Controller Operational
PoP Monitoring (Tower) Operational
Apps/Hosting ? Operational
90 days ago
100.0 % uptime
Today
Hosting Grid Operational
90 days ago
100.0 % uptime
Today
PoD Network ? Operational
Railgun Services Operational
Core Services ? Operational
High Availability Syncronization Operational
DC Communication ? Operational
Western Datacenter Delivery Grid Operational
Eastern Datacenter Delivery Grid Operational
Notification Delivery (Global) ? Operational
IT Support Operational
GreySignal Help Center ? Operational
Ticket Creation/Submission Operational
Ticket Agent Interface ? Operational
Heartbeat ? Operational
Notification Delivery Operational
Heartbeat Controller Operational
Events API Operational
Incident Routing Operational
Vocal Incident Alerting Operational
Phone ? Operational
Twilio REST API Operational
Twilio TaskRouter Operational
Twilio Phone Numbers Operational
Twilio Network Traversal Service Operational
Twilio Monitor Events Operational
Twilio Monitor Alerts / Notifications Operational
Twilio Elastic SIP Trunking Operational
GreyStats Operational
Interface Operational
TV API Operational
Mobile Alerting Operational
Insurance Verification Engine (IVE) ? Operational
Patient Concierge AI Operational
Education Operational
Administration Interface Operational
API Operational
Instructor Interface Operational
Student Interface Operational
Student Grading Engine Operational
Reporting Engine Operational
File Management Operational
GreyMAR PointClickCare Controller (Third Party) ? Operational
PointClickCare POC Module Operational
WWW4 Operational
WWW1 Operational
WWW11 Operational
WWW12 Operational
WWW14 Operational
WWW2 Operational
WWW3 Operational
WWW6 Operational
WWW7 Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
had a major outage
had a partial outage
GreyMAR Response Time
Fetching
Past Incidents
Apr 23, 2019

No incidents reported today.

Apr 22, 2019

No incidents reported.

Apr 21, 2019

No incidents reported.

Apr 20, 2019

No incidents reported.

Apr 19, 2019

No incidents reported.

Apr 18, 2019

No incidents reported.

Apr 17, 2019
Resolved - This has been resolved.
Apr 17, 12:23 EDT
Identified - Provider has advised of a 3 hour window to restore. We will advise as we receive information.
Apr 17, 12:06 EDT
Investigating - GreySignal is observing network performance issues. We are actively working to resolve this issue.
Apr 17, 11:52 EDT
Apr 16, 2019

No incidents reported.

Apr 15, 2019

No incidents reported.

Apr 14, 2019

No incidents reported.

Apr 13, 2019
Completed - The scheduled maintenance has been completed.
Apr 13, 05:30 EDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Apr 13, 02:30 EDT
Scheduled - Components
PointClickCare Web Application, Messaging Service, Skin & Wound, Secure FTP, Data Relay, PointClickCare Developer Program

Description
Please be advised that the PCC Operations teams will be performing Network Maintenance that requires up to a 3 hour outage of the PointClickCare application and all its services, as noted below:

Eastern time: Saturday, April 13th 2019 2:30 am to 5:30 am
Central time: Saturday, April 13th 2019 1:30 am to 4:30 am
Mountain time: Saturday, April 13th 2019 12:30 am to 3:30 am
Pacific time: Friday, April 12th 2019 11:30 pm to Saturday, April 13th 2019 2:30 am

US Messaging services will be offline during this time. Messages will be queued and will be delivered after the maintenance is completed.

We apologize for any inconvenience this may cause. The PCC team is continuously monitoring performance and will address issues in the most urgent matter.
Apr 10, 08:46 EDT
Apr 12, 2019

No incidents reported.

Apr 11, 2019

No incidents reported.

Apr 10, 2019

No incidents reported.

Apr 9, 2019

No incidents reported.