Scheduled Maintenance Notification from PointClickCare SaaS Service Status
Scheduled Maintenance Report for GreySignal
Completed
The scheduled maintenance has been completed.
Posted Jan 18, 2020 - 05:30 EST
In progress
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Jan 18, 2020 - 02:30 EST
Scheduled
Components
PointClickCare Web Application, Messaging Service, Skin & Wound, Data Relay, PointClickCare Developer Program

DescriptionPlease note that the SaaS Operations Team will be performing network and database maintenance that will impact all US Environments.
During this time, we anticipate all services being impacted, as follows:
• PointClickCare application (Login unavailable)
• Data Relay
• EMAR Backup
• Skin and Wound
• Dev Program: Development
• Dev Program: Activations
• Dev Program: Service Delivery
• Home Health
• Nutrition Management
• Messaging
The Rhapsody Messaging Service will be unavailable starting at 2:00am EST until 6:00am EST. Messages will be queued and will be delivered after the maintenance is completed.


Affected Infrastructure:
Components: Data Relay, Messaging Service, PointClickCare Developer Program, Skin & Wound,PointClickCare Web Application
Locations: Developer Program - Development, Developer Program - New Activations, Developer Program - Service Delivery, ISO-B, ISO-G, ISO-K, ISO-S, Skin & Wound - US, WWW11, WWW12, WWW13, WWW14, WWW16, WWW2, WWW3, WWW4, WWW7,ISO-E

The PCC team is continuously monitoring performance and will address issues in the most urgent matter.
Posted Jan 17, 2020 - 08:49 EST
This scheduled maintenance affected: GreyMAR PointClickCare Controller (Third Party) (WWW4, WWW12).